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Client Case Study: Eden Project

Description of the client and their business

The Eden Project does much more than offer a memorable day out in Cornwall. Eden is also a
charity and social enterprise. As well as creating stunning gardens and laying on fantastic arts
and music events, much of their energy goes into:

They aim to inspire people about their world, foster their talents and help them to connect with each other in new ways. As well as running Eden in the greenest way, they invite the public and businesses to engage with these issues. Their rich programs of events excite and engage people to show that, together, they can make amazing things happen.

What were they looking for?

The Eden Project has a large number of visitors, including those who attend the special events that they provide (for example arts events and music concerts). This means that they had a need for their staff to be qualified in spectator safety, and they asked us if we were able to help. After some discussion, we identified that an NVQ in Spectator Safety would suit their needs.

What we did

We provided the Level 2 NVQ in Spectator Safety to a number of the Eden Project’s staff and volunteer stewards. This involved providing a number of training sessions to meet the needs of the learners who weren’t all able to come along at the same time, and we used several of the “Eden Sessions” (open air concerts held during the evening), for observation and assessment opportunities.

What was achieved

All of the learners achieved successfully, giving a 100% success rate for the programme.

Comments

“This programme has been extremely beneficial in equipping our team members with the knowledge and skills to manage crowds during a variety of our different events, whilst also giving them a recognised qualification which supports the work they have been doing. Everyone at Integer has been extremely helpful, supportive and organised throughout. Thank you for all your help.”
(Jed Langdon, Training Co-ordinator)